SHIPPING AND DELIVERY
We are committed to dispatching your order in accordance with the below time-frames. Once dispatched, you will receive an order confirmation with your tracking number.
Please note, due to the high volume of online orders, we are currently experiencing dispatch delays of 1-2 business days. Australia Post are also experiencing delays. To find out more, please see here.
Your patience and understanding is greatly appreciated.
Order dispatch time:
1-2 business days (Melbourne, Sydney, Brisbane, Canberra, Adelaide & Perth)
3-5 business days all other areas
Shipping cost:
Standard Shipping fee AUD 14 per order.
Complimentary free shipping over AUD 50 purchased order in Australia.
All orders are shipped from Melbourne.
Delivery times are based on our best estimates, and unfortunately cannot be guaranteed. Orders placed on the weekend, will be shipped on the following Monday. Business days include Monday-Friday only
International Shipping – Asia Region
We offer products with standard international shipping to China, Malaysia, Vietnam, Indonesia, Singapore, and Thailand.
Orders are typically delivered within 4–9 business days, and tracking is provided for all shipments. Please allow 1–2 business days for order processing before dispatch.
A flat shipping rate of AUD $60 applies to all orders from these regions.
Shipping Rates
- A flat shipping rate of AUD $60 applies to international orders within the Asia region.
- A minimum order value of AUD $120 applies for all international shipments.
Shipping fees may vary for certain international-remote postcodes. If additional courier surcharges apply to your delivery location, we will contact you prior to dispatch to confirm any additional charges.